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Account Manager I - Sr Account...
Do you have what it takes to join our winning team? Because we're looking for top-notch employees at WIN. WIN is the term we like to use because it captures our spirit, our brand, and our passionate business approach (it's also our stock ticker symbol). WIN also encompasses our work family - the real winners - who embody this philosophy. Windstream is the FORTUNE 500 provider of choice for data, voice, network and cloud solutions including disaster recovery, managed services, networking, VoIP and more. Windstream also delivers broadband, digital phone and high-definition TV services to residential customers, primarily in rural areas. Windstream has more than $6 billion in annual revenues and is listed on the S&P 500 index. Windstream. Smart Solutions. Personalized service.
Delivers sales management to existing customers by assessing past, present, and future customer needs; analyzing customers business model; and offering additional product lines to support further business.
Executes additional sales by understanding customer operations requirements; analyzing buying patterns; bundling relevant services; and focusing on timing and cost.
Responds to customer requests by collaborating with internal business partners; coordinating with technical support; and offering assistance during product changes.
Maintains relationships with existing customers by following-up on a continuous basis (pre-post installation); inviting clients to conferences; and providing adaptable products for current platform.
Processes product renewals and retention of existing customers by building customer rapport; conducting specific customer product analysis for expiration; and following customer industry trends for enhancements to existing product platforms.
Minimum Requirements: Bachelors Degree and 3 years professional level job related experience (outside, direct sales experience); OR 7 years professional level equivalent related experience.
There is no relocation package offered for this position.
WINDSTREAM IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER