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Job Title: Account Supervisor
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Promotion Management of assigned Brand Accounts. This includes:
§ Manage all aspects of promotions for your assigned brand.
§ Communicate / update timeline expectations to appropriate client, supplier and internal personnel.
§ Communicate production/promotion specifications to suppliers.
§ Collaborate with client and suppliers to assure that program requirements meet legal and policy guidelines/requirements.
§ Assist in confirming project cost estimates and communicating with appropriate personnel.
§ Communicate recommendations that allow our customers to reduce costs and/or reduce cycle time.
§ Collaborate with necessary parties to assure that complete program execution is seamless and flawless.
§ Coordinate invoice receipt and approval with Billing / Invoicing Coordinator.
§ Assist in the establishment and development of processes/procedures
§ This list of essential job functions does not cover every responsibility and may be expanded as needed.
Personnel Management of assigned Direct Reports. This includes:
§ Attend Leadership Meetings bi-weekly
§ Establish and maintain bi-weekly 1:1 meetings with each Direct Report in order to provide direct supervision and career guidance
§ Maintain Vacation Tracker for each Direct Report
§ Monitor and Report on Gap Tracker progress for each Direct Report
§ Provide timely Performance Reviews for each Direct Report
§ Ensure Direct Reports maintain a 40 hour a week schedule and authorize overtime hours when necessary
§ Communicate “Leadership by Committee” Concept: all AE’s are led by all Managers/Supervisors
Maintain a Full Promotion Load
Basic Leadership of Your Team:
Always maintain a constructive attitude – especially with your team. Never come with just problems, always be prepared to discuss solutions.
We lead as a team – this means we help each other out and have each other’s back. We disagree in private until we reach a resolution that everyone can support.
Be open on honest with you manager about your job satisfaction and frustrations
Be above reproach. You cannot expect things out of your team that you do not do yourself. Work hard, be on time to work, on time to meetings, be respectful of everyone around you.
Make a solid contribution in at least one area outside of the day to day work.
Develop more leaders. This is crucial to our future at PEP. Mentor, coach, teach and encourage your team and others to develop their leadership skills.
Actively help lead the entire PEP Team.
Make your manager’s life easier. Be the person who can be counted on to take projects and assignments and always follow through.
Make significant contributions outside of the day to day work.
Build relationships with your teams’ customers that help us navigate problems and issues that come up. The marketing specialists and ABMs and Brand Managers assigned to your team should know who you are and know you are a resource to solve problems.
Things to Avoid
Breaking confidentiality. This is the quickest way to exit the PEP Leadership Team.
Being a source of negativity. This is the second quickest way to exit the PEP Leadership Team.
The following positions report directly to Supervisor:
Account Coordinator, Account Executive, Sr. Account Executive
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor’s degree (B.A.) with a 2.8+ GPA from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
To perform this job successfully, an individual should have experience in Microsoft Outlook, Word, and Excel. Typing skills should be a minimum of 55 wpm.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Please apply online!