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Business Development Managemen...

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Job Summary

Company
Prestonsuperstore
Location
Burton, OH 44021
Industries
Automotive Sales and Repair Services
Job Type
Full Time
Employee
Years of Experience
1+ to 2 Years
Education Level
High School or equivalent
Career Level
Experienced (Non-Manager)
Salary
15,000.00 - 60,000.00 $ /year
401 K, Medical
Job Reference Code
bdc

Business Development Management - Automotive Appointment Setter

About the Job

Looking to hire a internet coordinator who is a skilled appointment setter. Join the PrestonSuperstore Car Dealership Group where your talent can make a difference.  Become a part of an award winning team that exceeds expectations of our customers and drives sales to our organization.  Enjoy an excellent pay plan and great leadership that appreciates your drive, skills and ability. Time after Time, Preston Superstore has turned the automotive industry upside down through our approach to customer service which has made us No. 1 in sales and customer satisfaction across the automotive industry. We're looking for people who can share that passion because we believe that an innovative team can accomplish anything! 

 

As part of the Internet Department located in Burton, OH, the Internet Coordinator builds business by initiating and receiving phone calls and responding to internet generated leads from customers seeking to purchase automobiles. Timely responses to customer inquiries are critical to setting appointments resulting in sales and achieving customer satisfaction.

 

ESSENTIAL FUNCTIONS

• Timely response to requests by customers

• Communicate effectively with telephone and Internet customers and prospects.

• Update records and enter customer information into system.

• Set customer appointments for dealership visits.

• Follow up with customers to ensure quality of service.

• Maintain e-mail/phone follow-up schedules for all customers.

• Enhance skills through ongoing training, feedback and quality assurance results.

 

REQUIRED ABILITIES

 

  • Communicate effectively verbally and in writing.
  • Follow written procedures.
  • Take care of the customers’ needs.
  • Solve practical problems within guidelines.
  • Work at a sustained pace and produce quality work.
  • Bring energy to the performance of tasks.
  • Professional appearance and work ethic
  • Great attitude with a high-energy personality
  • Complete assigned tasks on a timely basis.
  • Adhere to company policies and procedures
  • Effective writing ability
  • Basic Computer skills

 

 PREFFERED

 

  • Typing 30+ wpm.
  • Other Languages, especially Spanish.
  • Experience using Office telephone systems.
  • Experience in Customer Service.
  • Experience in a Call Center environment.
  • Knowledge of standard office equipment.

 

Compensation: We offer a generous pay plan, health, dental, life and disability insurance, 401(k), paid vacation, employee vehicle purchase program, professional working environment, job specific training and advancement opportunities. EOE.

 


 

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