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About Commonwealth Care Alliance

Commonwealth Care Alliance is a nonprofit care delivery system committed to providing integrated health care and related social support services. Created in 2003, Commonwealth Care Alliance is a “consumer-governed” organization offering a full spectrum of medical and social services for people with complex needs covered under Medicaid and for those “dually eligible” for both Medicaid and Medicare. For more information, visit www.commonwealthcare.org.
Position description

Business Systems Analyst - IT (1729)

Organization Overview:

Commonwealth Care Alliance is a rapidly growing nonprofit organization providing integrated healthcare and social support services to people with complex medical needs. Our patients are seniors and persons with disabilities covered under Medicaid or both Medicaid and Medicare. Our innovative care model is nationally recognized for its effectiveness in improving health outcomes for these vulnerable populations.

Our unique care model is empowering for our employees as well as our members. Whether you are a clinical or administrative professional, all of us at Commonwealth Care Alliance receive the satisfaction of knowing our work truly makes a difference. We enjoy a company culture of passionate advocacy in a supportive work environment with opportunities for growth and learning, competitive salaries, and a generous and comprehensive benefit package.


The ideal candidate will be both a strong self-starter and effective collaborator, showing strong interest in systems and process improvement, strong technical, analytical and problem solving skills, as well as good written and oral communication skills. He/she is expected to understand complex business processes and requirements and translate them to written requirements; the incumbent should also possess the ability to communicate and disseminate this information to appropriate people in the organization. He/she should exhibit the ability to work on multiple assignments; exercise good judgment in decision-making; meet deadlines; work independently, demonstrate an attention to detail and be flexible.


Seeks opportunities to improve business processes through data integration. 

Develops system specifications to take advantage of efficiency improvements, including but not limited to automating manual processes, streamlining applications, seeking out and documenting inefficient processes and developing Application concepts.

Use Implementation Methodology for requirements and analysis gathering and proactively contribute to process improvement

Enforce IT methodologies, specifications and standards.  Implement, test and maintain information systems, provide technical documentation and analysis, administer training for users, and support end users.

Helps design databases and applications to meet organizational needs

Design, develop, test, deploy and maintain enterprise web applications, working from complex and multiple sources of data

Champion, communicate, and take personal ownership of the team's success criteria, and establish measures, metrics, thresholds, and targets to drive performance in alignment with the IT team plan.

Write and lead technical specification plans for clinicians and provide technical support to these clients throughout the trials. This includes installing software, leading onsite trainings, and technical support during the implementation.


5-7 years of experience as a business analyst

Bachelor’s Degree in Computer Science or Business Administration

Advance systems analysis and design techniques

Understanding of Software Development Lifecycle

Data management techniques including contemporary database management systems and data dictionary system

Good analytical abilities coupled with excellent written and verbal skills to explain technical information to managers and system users.

Must be familiar with automated processes for loading, retrieving, and manipulating data from a relational database

Programming skills is a plus (SQL, C, C++, PowerBuilder)

Project management skills is a plus

Healthcare or Insurance background is a plus

Finance background is a plus

Position Information
  • Company:
    Commonwealth Care Alliance
  • Location:
    Boston, MA
  • Job Status/Type:
    Full Time
  • Job Category:
    IT/Software Development
  • Occupations:
    General/Other: IT/Software Development
  • Industry:
    Healthcare Services
  • Career Level:
    Experienced (Non-Manager)
Contact Information
  • Company:
    Commonwealth Care Alliance
  • Reference Code:
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