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Call Center Sales and Service ...
Mt. Laurel, NJ
Do you want to WOW! Customers everyday in a fun, fast-paced environment? Become a Call Center Representative at TD Bank, America's Most Convenient Bank!
* Promotes strong and lasting Customer relationships through the Contact Center environment by providing quality Customer service and sales in an efficient and highly professional manner
* Achieves a high level of success by understanding Customer needs and identifying opportunities to grow the business
* Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel
* Displays positive, professional tone, exhibit empathy when required, deliver key attributes and provide a WOW! experience for the Customer
* Takes ownership of Customer concerns and resolve Customer issues at first point of contact
* Arrive on-time and log-in ready to receive/make Customer calls as scheduled throughout the shift * Identify and refer high value or potential Customers to the appropriate personnel
* High School Diploma or GED
* 0-1 Year of related experience
* Retail Customer service, banking, or call center experience required
* Experience in financial sales or retail sales preferred
* Ability to use/learn current technology and software applications related to position
* Excellent interpersonal and verbal communication skills required
Apply today by visiting www.tdbank.com/careers and searching "Call Center" in the key word section
TD Bank is an Equal Opportunity Employer.