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About Us
Position Information
  • Company:
  • Location:
    Mt. Laurel, NJ
  • Job Status/Type:
    Full Time Employee
  • Job Category:
    Customer Support/Client Care
  • Occupations:
    Call Center
Contact Information
  • Company:
    TD Bank
info_ftr

Call Center Sales and Service Representative

Locations:
Auburn, ME
Mt. Laurel, NJ
Greenville, SC

Do you want to WOW! Customers everyday in a fun, fast-paced environment? Become a Call Center Representative at TD Bank, America's Most Convenient Bank!

Job Requirements

* Promotes strong and lasting Customer relationships through the Contact Center environment by providing quality Customer service and sales in an efficient and highly professional manner

* Achieves a high level of success by understanding Customer needs and identifying opportunities to grow the business

* Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel

* Displays positive, professional tone, exhibit empathy when required, deliver key attributes and provide a WOW! experience for the Customer

* Takes ownership of Customer concerns and resolve Customer issues at first point of contact

* Arrive on-time and log-in ready to receive/make Customer calls as scheduled throughout the shift * Identify and refer high value or potential Customers to the appropriate personnel

Qualifications

* High School Diploma or GED

* 0-1 Year of related experience

* Retail Customer service, banking, or call center experience required

* Experience in financial sales or retail sales preferred

* Ability to use/learn current technology and software applications related to position
* Excellent interpersonal and verbal communication skills required

Apply today by visiting www.tdbank.com/careers and searching "Call Center" in the key word section



At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach her/his potential.

If you have a disability that requires an accommodation to complete the application process, please e-mail TD Bank's HR Compliance Department at hrcompliance@td.com. Please include your FULL NAME, CONTACT INFORMATION and DETAILS ABOUT YOUR REQUEST within the e-mail. TD Bank is an Equal Opportunity Employer.

“EOE/Minorities/Females/Veterans/Individuals with Disabilities".

Apply Online

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