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Payliance is looking for collectors to join our growing team. If you are a self driven person that likes to work in a rewarding environment, and has at least one year of collection experience, then we are looking for you. We pay a competitive rate that including an hourly amount plus a daily bonus. Fun, incentives and friendly team competition on a daily basis. As a collector, you will know daily how much money you brought in for the day and then start all over the next day. We have a solid bonus structure that allows for daily success.
We are a local payment processing company that focuses on creating solutions for merchant organizations of all sizes that receive high volume payments via paper and electronic checks, credit, and debit cards. The company provides ACH, EFT, back office capture, recurring payment, guarantee, return processing, and payment gateway services to these merchants. We run a collection call center that collects payments from returned checks.
Our Account Representatives will be responsible for the following:
·Locate and notify customers of unpaid checks and other unpaid debt by telephone to solicit payment in compliance with the Fair Debt Collection Practices Act (FDCPA). Duties include receiving payment and posting amount to customer's account and keeping records of collection activity and status of accounts
Qualifications include but not limited to:
·Persuade and negotiate with customers to pay amounts
due on unpaid accounts
·Receive payments and post amounts paid to customer accounts
·Locate and monitor overdue accounts, using computers and
a variety of automated systems.
·Record information about financial status of customers and status of collection efforts
.Prior collection of payday loans a plus
·Arrange for debt repayment or establish repayment
schedules, based on customer’s financial situations.
Outstanding customer service skills
· Strong Communication skill at all levels
· Good computer skills
· Bilingual skills in Spanish a plus
. Prior Customer Service Experience a plus; will train
We have a casual work environment. We offer a competitive starting wage along with benefits which includes; paid time off, medical, dental and vision along with a company sponsored 401K program with a guaranteed match. Working first shift from the hours of 8am to 7pm for an eight hour period - Monday through Friday work week with no weekends at this time. We are located in the Easton area that is close to bus locations.
We are an employer of choice. We provide hot and cold drinks daily along with snacks to get you through the day. If you want to be apart of a growing company, apply immediately to become part of our team.