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Critical Product Specialist

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  • Location:
    Redwood City, CA 94063
  • Job Status/Type:
    Full Time, Temporary/Contract/Project
  • Job Category:

Critical Product Specialist



The Critical Product Specialist is responsible for performing functions necessary to support the clinical value analysis function. This position will share responsibility for achieving supply expense reduction targets established for the  Supply Chain Cost Reduction Initiative.  As such, the position will work with the Vice President-Supply Chain Management to guide the Non Labor Work teams’ (NLWT) in product standardization, substitution and utilization initiatives. The Critical Product Specialist will also support the development of clinical and business case analysis of requests for new clinical products to ensure controlled introduction of safe, high quality and cost effective products and services. 


This process will require the establishment and adherence to a streamlined method for standardizing and monitoring product/service selection, utilization, and costs.  The incumbent will provide clinical and strategic expertise that facilitates supply expense management while continuously improving all processes that support patient care, education, and research.


Examples of responsibilities include, but are not limited to, the following:


1.            Coordinates the Value Analysis Process–

a.       Decreases product/service expenditures by promoting the selection of the most effective and economical quality product/service based on trial and/or evaluation methods that are fact based.

b.      Monitors cost performance measures to analyze and understand underlying cost drivers in product/ service expenditures.

c.       Guides NLWT members and Team Leads relative to value analysis processes.

d.      Coordinates products/services evaluation and trials to assure the proper use of products, use of appropriate evaluation criteria, documentation of evaluation outcome, and consultation of necessary personnel (e.g. physicians, infection control, biomedical engineering).

e.       Acts as project sponsor on value analysis investigations where appropriate.

f.       Can and may interact with physicians, clinicians, and other health professionals to determine need and initiate supply/service evaluation process.

g.      Collaborates with evaluators and suppliers to obtain necessary products/services for evaluation as needed.

h.      Ensures written summary/cost analysis and recommendation relative to evaluated product/service.

i.        Available to participate in contract negotiations with vendors when appropriate.

j.        Participates in the planning of implementation of approved product/service conversions.

k.      Coordinates with NLWT’s and Team Leads to set strategy and agendas and creates meeting minutes.

l.        Facilitates discussions in NLWT meetings.

m.    Streamlines the new product evaluation and introduction process to maximize clinical customer satisfaction.

n.      Identifies the need for NLWT to interact with all applicable departments to assure safety, regulatory and epidemiology issues are addressed prior to product selection.

o.      Collaborates with supply chain management, business owners and Clinical Staff to develop and implement a plan to monitor outcomes as related to products standardization.


2.                  Serves as an Information Resource-

a.       Available to help identify data/information requirements for Value Analysis initiative.

b.      Investigates new or alternative products/ services based on observations, product issues, excessive costs, requests from user groups.

c.       Collaborates with user groups and suppliers to develop product specifications and to determine availability and potential use of standard or custom supplies.

d.      Collaborates with Finance colleagues in determining impact of product/service selections on revenue and accounting cycles.

e.       Stays current on technology, regulatory and operational trends in the health care industry which may impact product/service utilization.

f.       Supplements knowledge base with available resources within and outside the organization in order to effectively accomplish various duties.

g.      Provides benchmarking expertise and information.


3.                  Performs other duties as assigned






Education        Nursing or other clinical degree


License            RN or other licensed healthcare professional



Experience       At least 3 years previous clinical experience in multi-hospital setting working

with clinical staff, physicians, and medical staff.


Previous work experience facilitating/coordinating work teams preferred. A minimum of three years of progressively responsible management experience in a complex multi-hospital setting.  In addition, the ideal individual should possess a solid knowledge of statistical and financial analyses, budget preparation, and cost analysis.


Demonstrates strong analytical skills to perform “what if” analysis and the ability to engage in systems/process thinking.  Gathers, researches, analyzes, and presents in an objective, non-biased “third party” manner.


Proven management skills, including program planning and development, project management, and performance and quality management.


Goal-oriented and aggressive in accomplishing results with a leadership style characterized by high visibility, participation and influence. Must possess strong communications skills, oral and written, to effectively convey new programs, policies, and processes needed to affect change successfully. Possesses strong interrelations-management skills tempered with an ability to effectuate change in a dynamic environment.


Must have excellent interpersonal skills to establish and maintain a high degree of rapport and interact professionally with physicians, managers, and co-workers.  Must have the ability to interpret financial and operational data and formulate it as relevant for evaluation and work team review. Knowledge of medical terminology and medical/surgical procedures required.


Proficiency in the use of Excel, PowerPoint, Word and Microsoft Project, as well as database applications.


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