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CS Field Technician I

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Job Summary

Full Circle Solutions, Inc.
Berlin, MD 21811
Computer Hardware
Computer Software
Computer/IT Services
Job Type
Full Time
Years of Experience
Less than 1 Year
Education Level
High School or equivalent
Career Level
Entry Level
Job Reference Code
csftI 072411 8a od
Contact Information
Arthur C. Robinson
Full Circle Solutions, Inc.
10 North Calvert Street, Suite 112
Baltimore, MD 21202

CS Field Technician I

About the Job



Full Circle Solutions, Inc. is a solution-oriented company whose mission is to provide industry leadership by delivering high quality services and products to our clients. We take pride in having helped clients and customers, in both the public and private sectors, capitalize on the advantages of the newest technologies. We are currently serving a wide range of clients including local businesses, major international corporations, state, local and Federal Government in various Information Technology contracts. Under these agreements, we are providing our clients with assistance in the development and implementation of web based technology, software (custom-designed and off-the-shelf), databases, LANs, WANs and hardware. In addition to these services, we are also providing our clients with technical writing, training and support services.


Position Name: CS Field Technician I


Location: Berlin, Maryland, zip code: 21811 (at The Casino at Ocean Downs)


Shift: Varies


Hours: To Be Determined (TBD)


Employment Status: FULL TIME




High school diploma or equivalent required. Up to 3 years of experience installing, maintaining, troubleshooting and repairing electronics, electro-mechanical, telecom or computer equipment required preferable with gaming equipment and gaming system products (gaming equipment and gaming system products training will be provided). A+ Certification, N+ Certification or similar preferred. Must also have knowledge and experience in:


Reading and translating wiring diagrams


AC/DC fundamentals


Maintaining, repairing and troubleshooting to component/circuit level


Testing programs with verification devices such as Kobetron and Chip Comparator


Troubleshooting with input and output tests


Installing, repairing and maintaining fiber optic lines and WAP telephone lines


This position also requires the ability to lift 75 lbs, ability to travel, willingness to work varied shifts and overtime as required, pass the Motor Vehicle Administration (MVA) check and have a valid state driver’s license and a clean driving record, and be able to obtain the necessary state, local and tribal gaming license(s). Must also be able to pass a security background check and pass a for-cause and pre-employment drug test.


Training: Gaming equipment, gaming system products and gaming industry training will be provided.




The CS Field Technician I will prep, install, troubleshoot to the component/circuit level, service, maintain, upgrade and convert gaming systems and equipment, and document all services rendered using SAP and other software tools. Make pre-installation site visits, while maintaining a positive image, to identify parts and wiring requirements at customer location and coordinate ordering of parts. Deliver and install products on customer floor, set game options. Install system and games to system telephonic, Ethernet and wireless (S2S). Install game-to-game and bank-to-bank, telephonic, Ethernet and wireless (G2G). Complete assigned portion of hardware and software conversions and upgrades and assigned preventative maintenance. Responds to customer issues for games and systems interface. Support software and system integration verification tests for jackpots. Perform other duties as assigned.


Contact Email: arobin@full-circle-solutions.com


Contact Fax: (410) 837-0525



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