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Customer Service Dispatcher
Venturi Technologies, Inc., known in the industry as VenturiClean®, is one of the nation’s largest privately-owned carpet restoration and cleaning companies. We operate offices in 15 locations throughout the United States. Venturi has been serving the multi-family housing industry for more than 20 years. Our restoration, cleaning, and flood extraction services are 100% satisfaction guaranteed.
Venturi is seeking a capable Customer Service Dispatch person to support our operations in King of Prussia.
Principal duties include answering multi-line phone, customer service, scheduling appointments, dispatching technicians, filing, invoicing and other miscellaneous tasks.
Prior experience in handling telephone based customer service is a must. Excellent communication, organizational skills and the ability to multi-task and prioritize are also necessary. Knowledge of MS Office is required (2 years minimum). Attention to detail and accurate typing skills are a must. Previous multi-line phone experience is a plus. Passing a criminal background check and a drug test will be a condition of employment.
The position is full-time Monday thru Friday and occasional Saturdays as needed. Shift schedule between the hours of 8:00 am to 6pm.
Paid Time Off Policy
Health and dental insurance
Company-paid life insurance
Skills/Qualifications:Organization, Customer Service, Handles Pressure, Multi-tasking, Energy Level, Teamwork, Phone Skills, Equipment Maintenance, Documentation Skills, Data Entry Skills, Problem Solving