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Customer Service Representativ...

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Job Summary

Company
2-10 Home Buyers Warranty
Location
Denver, CO 80231
Industries
Insurance
Job Type
Full Time
Employee
Years of Experience
2+ to 5 Years
Education Level
High School or equivalent
Career Level
Entry Level

Customer Service Representative

About the Job

2-10 Home Buyers Warranty, the leader in the home warranty industry, is seeking an experienced Customer Service Representative in a high paced call center environment. This position resides in Denver, Colorado.

 

Examples of just some of the day-to-day duties include:

  • Analyze and make coverage determinations regarding warranty obligations and coverage. Must be able to read and understand a warranty contract and determine obligation.
  • Defuse complicated situations to alleviate customer complaints while providing quality customer service.
  • Evaluate technical diagnosis from the contractor.
  • Inform homeowners and contractors about coverage determinations.
  • Complete purchase orders accurately.
  • Investigate diagnoses, resolves and authorizes payment of warranty claims.

 

Requirements

The qualified candidate will have a High School Diploma and excellent customer service skills. Previous call center experience is required. HVAC knowledge is a plus.

 

Qualified candidates must be able to attend 2 weeks of PAID training (Mon - Fri 8am to 5pm). After training, all shifts will include either working a Saturday or Sunday. All shifts are 40 hours per week,.

 

We offer a competitive salary and a full benefits package.

Please include salary requirements along with a salary history when applying.

LOCAL CANDIDATES ONLY. NO THIRD PARTY SOLICITATIONS


ALL POSITIONS REQUIRE A CRIMINAL BACKGROUND CHECK

 

 

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