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Customer Service Representativ...
About the company
Discount Key Codes is a busy call center providing services around the clock to security professionals nationwide. Services we provide our clients range from technical to assistance obtaining critical vehicle data along with other services vital to security professionals. Our mission to our customers is simple; provide the best service, in the shortest amount of time, for the lowest price. We are looking for self-motivated, detail oriented eager looking to join our team.
You may also visit us on the web at https://www.discountkeycodes.com
Customer service representatives are primarily responsible for taking and processing phone orders, refund requests, and client complaints. Should be able to operate a three line phone while processing order through a computer and/or text message. CSRs are also charged with invoicing duties during downtime, attention to detail is a must.
Availability: Evenings (5:00 PM - 10:00 PM) and Weekends.
Age: 21 or older.
Can consent to a background check & Drug Test.
Have own reliable transportation to work.
Possess strong communication skills in English.
Possess basic computer skills (e.g. typing, word processors, internet browsers etc.)
Friendly – comes to work with a positive attitude.
Able to multi-task.
Works well under pressure.
Able to work long hours behind a desk.
Can follow instructions and adjust to changes well .
High typing speed
Experience using an iPhone, tablet or other mobile technology.