Sorella Insurance Services is a full-service independent insurance agency located in Blue Bell, Montgomery County, PA. Sorella Insurance has been in business for over 40 years and is growing. We are looking for an experienced part-time Customer Service Representative (CSR) with rating experience to support agency Producers. The position is currently planned for 20 hours/week.
Responsibilities Include But Are Not Limited To:
·Rate Commercial Lines Accounts
·Process new business, endorsements, cancellations and renewals
·Perform policy maintenance activities
·Aid in identifying both new and/or additional insurance needs, recommend coverages
·Ability to develop and maintain relationships with policyholders and agents
·Answer phone calls, walk-ins and manage service requests
·Respond to customers and Producers in a timely manner
·Provide outstanding customer service
·3-5 years prior agency experience
·Must be able to work independently
·Self starter with excellent customer service and follow up skills
·Strong organizational, communication, computer and phone skills
·AMS experience and insurance license a plus. License required within 90 days
Sorella Insurance is an EOE. Competitive compensation and benefits.