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Customer Service Representativ...

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Job Summary

Company
Atento
Location
Caguas, PR 00726
Industries
Telecommunications Services
Job Type
Full Time
Employee

Customer Service Representative

About the Job

 > LOOKING FOR A NEW OPPORTUNITY?
   > WANT TO LEARN NEW, VALUABLE AND LIFELONG SKILLS? 
     > WANT TO WORK HARD AND BE REWARDED WELL FOR YOUR
         EFFORTS?
       > WANT TO BE PART OF A FUN AND PROFESSIONAL TEAM?
         > DO YOU LIKE TO TALK WITH PEOPLE AND HELP THEM?
           > DO YOU WANT TO ANSWER CALLS WHERE YOU ARE FREE TO USE
               YOUR KNOWLEDGE AND SKILLS RATHER THAN FOLLOW A SCRIPT?

IF SO, THEN YOU ARE A PERFECT FIT FOR ATENTO!


ATENTO USA & PR, THE FASTEST GROWING DIVISION OF THE THIRD LARGEST CALL CENTER COMPANY IN THE WORLD (16 COUNTRIES!!), IS HIRING CUSTOMER SERVICE AGENTS FOR ITS CALL CENTER IN CAGUAS, PR !!   

 

We offer telephone support for a global financial institution. We are looking for outstanding Customer Service Representatives (CSRs) who want to grow with us.

We offer SIX WEEKS OF PAID TRAINING!

Job Overview

The duties of the Customer Service Representative include:

  Answer inbound calls from customers of a global financial institution

  Respond to customer inquiries with high quality customer service

  Identify and resolve errors ensuring customer satisfaction

  Utilize various company and client software packages

  Job duties are varied offering an outstanding opportunity to learn the inner workings of a financial institution  

Basic Qualifications

 High School diploma or GED

 Experience in a customer contact position is required

 Fully bilingual (English / Spanish) with strong communication skills  

 Be proficient on the computer. (Windows environment and online resource tools)

 Be available to work a flexible schedule.

 Pass our criminal background check and drug screening.

 Previous call center experienceis a plus

For immediate consideration, please send your resume to:  empleos@atento.com.pr

 

Atento is an Equal Opportunity Employer


 

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