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Job Summary

Viking Resource Group
Danbury, CT 06811
Job Type
Full Time
Years of Experience
1+ to 2 Years
Education Level
High School or equivalent
Career Level
Entry Level
12.00 - 15.00 $ /hour
Incentive, bonuses, etc.

Customer Service Representative

About the Job

Viking Resource Group has several immediate openings for experienced customer service representatives to work in a high volume telephone environment at a growing, top notch call center located in the Danbury, CT area.

Job duties include handling a large volume of customer calls for payment processing, conflict resolution and entering customer data.

The right candidate will have 1+ years of customer service experience, strong telephone and communication skills and solid computer skills including MS Word and Excel. Must be able to prioritize. Strong typing and data entry skills are required.

Salary for this position starts at $12/hr base plus additional incentives based on calls handled after a probationary period for a total compensation of $13-15/hr or more.

Day shift and evening shift opportunities are currently available. Also part time days are available.

Evening Shift: Mon-Fri (4 Days with one set off day): 12:30PM to 9PM and Saturday 9AM to 5PM
Part Time: Mon-Fri - 5PM to 9PM (4 Days with one set off day) and Sat - 9AM to 5PM

Strong benefits package available after probationary period.


1+ years of customer service experience desired but will train the right candidate.

High School Diploma required. Some college is a plus.

Strong telephone / written / verbal communication skills.

Strong computer skills including MS Office.

Must be able to type / enter data at approximately 40 wpm or faster.

Must have the ability to handle multiple priorities.

Must live within a reasonable commute of the Danbury, CT area

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