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Job Summary

Penn Terminals, Inc
Eddystone, PA 19022
Marine Mfg & Services
Job Type
Full Time
Years of Experience
5+ to 7 Years
Education Level
High School or equivalent
Career Level
Experienced (Non-Manager)
14.25 - 16.50 $ /hour
eligible for bonuses

Customer Service Representative

About the Job

Penn Terminals Inc. is a privately owned marine terminal and stevedoring company located in Eddystone, Delaware County, Pennsylvania. We are seeking a dedicated and hardworking individual to fill the position of Customer Service Representative.

The ideal candidate will have previous experience dealing incustomer service and excellent data input skills.

Individual responsibilities include: efficiently and accurately processing container and truck activitywhich includes inputting each activity into a database system in a timely manner. Perform other duties as directed by the department manager. 


To perform the job successfully the individual should demonstrate the following competencies:Interpersonal Skills - maintains confidentiality; remains open to others' ideas and tries new things; Oral Communication - speaks clearly and persuasively in positive or negative situations; Written Communication - writes clearly and informatively; presents numerical data effectively; Teamwork - balances team and individual responsibilities; contributes to building a positive team spirit; Attendance/Punctuality - is consistently at work and on time; ensures work responsibilities arecovered when absent; Dependability - follows instructions, responds to management direction; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan and Initiative - volunteers readily; undertakes self-development activities

Candidate must have or qualify for a Transportation Workers Identification Card (TWIC).Must be highly efficient working with Microsoft Excel and have experience with flatbed trucking. Knowledge of container and CBP terminology a plus. Hours will vary but need flexibility to adjust schedule as business dictates. 

Penn Terminals Inc. offers competitive compensation packages including salary, performance bonus, 401(k) matching and other company supplied benefits.

Penn Terminals Inc. is an equal opportunities employer.  


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