Get new similar jobs by email for

Customer Service Representativ...

By continuing you agree to Monster's Privacy policy, Terms of use and use of cookies.

Job Summary

Karndean Designflooring
Las Vegas, NV 89118
Other/Not Classified
Job Type
Full Time

Customer Service Representative

About the Job

To accomplish our company goals we are looking to add a Customer Service Representative to join our sales team in our Las Vegas, NV office.


Interact with internal and external customers on a daily basis. Communicate corporate information to customers and process information to satisfy all customer requests. Project a professional attitude at all times and multi task effectively.

Key Job Elements:
• Answer incoming phone calls and respond appropriately
• Convert calls into sales and/or price quotes. 
• Identify, research, and resolve customer issues using resources at hand. 
• Sell product from incoming phone calls.
• Process customer orders from phone calls, emails, fax, or the internet.
• Provide customers with product and service information.
• Transfer customer calls to appropriate staff. 
• Project a positive attitude when dealing with customers and co-workers.
• Follow up on customer inquiries not immediately resolved.
• Research billing issues, invoice requests, or misapplied payments.
• Recognize, document, and alert the supervisor of trends in customer calls.
• Maintain viable information in computer system with regards to customer information.
• Recommend departmental process improvements.
• Other occasional responsibilities may be instituted.
• Monday - Friday, 8:00AM - 5:00PM.


• High school diploma or equivalent.
• Professional verbal and written communication skills and the ability to type proficiently.
• Highly computer literate with the ability to learn the implemented software applications.

• College degree in business or related field.
• 1-3 years of business office experience.

Job Tools