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Front Desk/Patient Concierge

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Job Summary

Company
Potomac Pain Center - Chiropractic & Physical Therapy
Location
Nottingham, MD 21236
Industries
Healthcare Services
Job Type
Full Time
Employee
Years of Experience
1+ to 2 Years
Education Level
Some College Coursework Completed
Career Level
Experienced (Non-Manager)
Salary
10.00 - 14.00 $ /hour
bonuses based on productivity

Front Desk/Patient Concierge

About the Job

Help people stay healthy! Work in a position that rewards your performance with bonuses in addition to your regular salary!

This is a unique position which requires a candidate who is able to combine their patient care skills with their desire to help a health care practice grow and exceed their goals. We are looking for a self -starter who is invested in becoming an essential member of a team.

 

POSITION DESCRIPTION:  Potomac Pain Center, Chiropractic & Physical Therapy is looking to hire an outgoing, people oriented professional to manage multiple administrative and patient care responsibilities in a busy medical practice.

 

ADMINISTRATIVE SKILLS REQUIRED:

§  Multi- tasking

§  Ability to learn quickly

§  Attention to detail

§  Must be able to accurately complete various print and online documents and reports

§  Familiarity with Microsoft Word, Excel, Outlook

 

PATIENT CARE SKILLS REQUIRED:

§  Excellent interpersonal skills; friendly and engaging

§  Ability to problem solve in a strong, confident manner

§  Must learn and understand treatment planning as it relates to patient wellness

§  Must utilize standardized procedures to enhance patient compliance

§  Ability to achieve target reschedule rates


RESPONSIBILITIES:

§  Schedule and reschedule patients

§  Manage all incoming calls

§  Verify insurance benefits and collection of co-pays

§  Manage all aspects of patient compliance and rescheduling

PREVIOUS EXPERIENCE:

§  2 years experience working with in a position of responsibility in a professional position

§  Chiropractic or medical office experience preferred

§  Marketing experience very helpful

SCHEDULE:

§  MWF: 8:30am-7:30pm (1-2 hr. lunch break)

§  TTH: 1pm-7pm (30 minute lunch break)



COMPENSATION:

§  $10-14/hr base salary

§  Bonuses based on performance

§  Health benefits

§  401(k)



 

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