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Commercial Insurance Account Manager

Job Description:
Immediate need for commercial insurance account manager seeking a great opportunity with a well established firm.

The Commercial Insurance Account Specialist is responsible for handling all aspects of service within an assigned book of business. This position works effectively with all members of the sales and service team to provide a high level of customer satisfaction. This position is also responsible for carrying the organization?s reputation and professional manner of conducting business into dealing with colleagues, customers and carriers.

Standards of Performance
? Actively supports and incorporates company mission and core values into daily activities.
? Demonstrates leadership skills and continually leads by example.
? Maintains a positive and respectful attitude with fellow colleagues.
? Works as a team member to achieve profit center goals and overall company goals.
? Demonstrates positive customer service skills, internally and externally, with effective communication, respect, and integrity.
? Maintains confidentiality of all information related to clients, customers, colleagues, carriers, or as appropriate, other information.
? Is dependable and consistently reports to work on time prepared to perform duties of the position. Essential Functions
? Handle all incoming service requests from customer and carrier sources.
? Handle new and renewal marketing procedures including but not limited to negotiating with carriers, obtaining updated customer information and ordering policies from carriers, and preparation of presentation and proposal material.
? Update and maintain customer information in the agency management system accurately and efficiently.
? Provide coverage analysis and recommendations for improved or additional coverage.
? Collaborate with colleagues to identify and act on up sell and cross sell opportunities with existing customers within the organization.
? Adhere to and comply with organization policies and procedures, sales and service standards and established work flows.
? Demonstrate effective and efficient quality control through proper file documentation and maintenance to comply with organization error and omission standards.
? Maintain a concern for timeliness, accuracy and completeness when interacting with customers, colleagues and carriers.
? Handle independently or work closely with designated sales and service team to ensure customer service needs are addressed in effective and efficient manner.
? Actively participate in organization initiatives and support core values including community involvement. Knowledge, Skill & Abilities

High School Diploma or equivalent experience.
Two years or more insurance or business related experience.
Automation knowledge and skills required.
We are an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. You can view all of our jobs online at http://www.appleone.com/?sc=11&id=1129241

Job Experience:

Years of Experience Required:
Job Summary
  • Company
  • Location
    Roseville, CA 95661
  • Salary/Wages
    Up to $60000.00
  • Industries
    Other/Not Classified
  • Job Type
    Full Time
  • Career Level:
    Experienced (Non-Manager)
  • Job Category
    Sales/Retail/Business Development
  • Occupations
    Insurance Agent/Broker
  • Reference Code
  • Contact
    Sara Flashman
  • Address
    3300 Douglas Blvd Suite 170
    Roseville, CA 95661
  • Phone
    (916) 782-0632
  • Fax
    (916) 782-0680
  • Expiration Date

Company Overview

What if you knew how employers viewed your resume so you had the best shot at getting an interview? What if you went into the interview with confidence knowing in advance what you were likely to be asked and how best to answer? What if you could have someone negotiate your salary for you? And, what if you had somebody in your corner to give you advice and hope when you needed it? This isn’t a fantasy. For over half-a-million people this is what it’s like working with AppleOne. Since 1964, we have connected the best people, their talents, skills, and aspirations with the best companies. Let us help you achieve your career goals.