International Care Coordinator OR Medical Interp
The International Care Coordinator will spend the first month or so learning the ins and outs of the hospital. Once they understand the environment, they will be assigned around 15 clinical cases/day of international patients visiting the hospital for care. They will be responsible for scheduling appointments, assisting with pharmacy requests, creating report summaries, walking patients to clinics, and really acting as the primary contact person for the patient during their time at the hospital.
Detailed Breakdown of the two roles-
The ICC own cases from start to end and interpret. Example, patient x comes in for 3 months, the case is assigned to an ICC who manage the case during this time. So the ICC's coordinate patient care AND provide interpretation
MI is assigned appointments to go and interpret. He or she will provide an update. But never own a case from start to end. The MI role is the pure interpretation between patient and hospital faculty and staff.
Bachelors Degree Verified
Bilingual/ fluent in English and Arabic
Excellent customer service skills
Clinical background or degree
Knowledge of medical terminology
About Insight Global
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At Insight Global, we are experts at finding the right candidate at the right time. Our greatest asset is our people, who are committed to open, frequent communication with our clients and our consultants. It is our ability to develop personal relationships that has led to our rapid growth.
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- Location:Baltimore, MD 21287
- Job Type:Full Time
- Job Category:Customer Support/Client Care
- Reference ID:BAL-096367