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Job Summary

Health Advocates
Sherman Oaks, CA 91411
Legal Services
Job Type
Full Time
Years of Experience
1+ to 2 Years
Education Level
High School or equivalent
Career Level
Experienced (Non-Manager)
10.00 - 10.00 $ /hour
+ Paid Training
Job Reference Code


About the Job

Health Advocates is seeking to fill a full-time, Temporary Screener position(up to 4 months) with paid training.  (Please note that our office will be relocating to Chatsworth, CA by the end of 2014.)


Job Summary
Screeners help qualify patients/claimants for Medi-Cal benefits within established guidelines via telephone screening.

Bilingual in English / Spanish required
High School diploma or GED equivalent required
Minimum 2 years of strong customer service experience required (e.g. bank, call center, retail)
Minimum 2 years prior office experience preferred (e.g. corporate setting, call center, within a hospital, clinic or other healthcare environment)
Prior experience with intake/screening or client program eligibility extremely helpful Basic office skills and computer literate required 
Type minimum 30 wpm required


**Note: Applicants are required to take a Basic Office Skills, Typing tests (at least 35 wpm), and other tests such as Microsoft Excel, depending on the position. Applicants being considered for hire will be required to submit to a security background check including driver's license check and/or ID check, if applicable.


Official Title: Screener 
Position Type: Full-time; temporary; non-exempt
Pay rate: $10/hr with paid training
Schedule: Mon – Thurs 7:30 a.m. – 5:00 p.m. & Fri 7:30 a.m. – 12:30 p.m. (40 hours per week)

About our Company

Health Advocates is a Healthcare Revenue Cycle company headquartered in Sherman Oaks, California. Our emphasis is in assisting hospitals to minimize their uncompensated care by qualifying their uninsured and underinsured patients for Medi-Cal, Social Security (SSI/SSD) and other health insurance benefits. Health Advocates is committed to providing exceptional services and professional representation to its hospital clients. 


Health Advocates was founded in 1990 and is California's leading and most effective Uncompensated Care Recovery company. Health Advocates currently has over 400 employees dedicated to serving over eighty (80) of California's public and private hospitals. 

Health Advocates offers competitive salaries with great benefits including health benefits, 401(k) plan, 2-3 weeks paid vacation, paid holidays, sick pay, and other perks - EOE M/F/D/V.


Privacy Requirements

This position requires access to confidential protected health information (PHI). This employee is expected to protect the privacy of all PHI in accordance with Health Advocates' privacy policies and procedures and as required by state and federal law including but not limited to the HIPAA Security and Privacy Rule.  


Although this position requires access to PHI in order to do their work, the employee will have access to only the minimum amount of PHI necessary for the business function, and understands that further use or disclosure of PHI is a violation of HIPAA's Safeguards and those requirements of the Privacy Rule. 
Health Advocates
14721 Califa Street
Sherman Oaks, CA 91411
(818) 995-9500 main


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