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Lead Business Systems Analyst

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Why Work At Metlife?

Work shouldn’t be something you do just to make ends meet. It should provide satisfaction and an opportunity to make a difference. At MetLife, one of our core values is that "People Count" - that includes our employees. Work should fuel your ambitions, not limit them. We are always looking for talented people to help us meet our vision to build financial freedom for everyone. If you are seeking a rewarding career at a place that values their workforce and embraces diversity, inclusion and partnership - Then you’ve come to the right place.

For over 140 years, MetLife has been insuring the lives of people who depend on us. Our success is based on our long history of social responsibility, strong leadership, sound investments and innovative products and services. For more on our history and vision for the future, visit .

MetLife is more than just life insurance. Today we are a major force in financial services: Investments, Financial Advice, and Insurance. For information and to search for opportunities with MetLife, visit .

Lead Business Systems Analyst
Clarks Summit, PA

MetLife, a leading provider of insurance and other financial services to individual and institutional customers, is seeking a Lead Business Systems Analyst in Clarks Summit, PA!

Beyond meaningful and challenging work, MetLife provides a variety of flexible work arrangements, as well as a tuition reimbursement program, competitive benefits, and retirement and pension plans. MetLife’s responsiveness to the needs of both clients and employees is a direct result of one of the core company values– People Count.

Lead development of functional requirements and design documentation, facilitates testing and training. Gathers, reviews, analyzes, and evaluates user needs. Involved in planning BSA effort on the project.

Major Duties and Functions Include-
  • Act as a primary SME liaison between business users/BAs and IT project team
  • Manage user expectations and requirements scope
  • Lead requirements elicitation and definition
  • Participates in fit/gap analysis of functional requirements
  • Facilitate functional requirements walkthroughs and respond to Test team ambiguity review questions
  • Lead functional documentation design (use cases, functional specifications, reports, screen prototypes)
  • Review test cases
  • Work closely with Project Manager, architects, developers, Test team, business users/BAs and applicable outside entities (vendors and others)
  • Contribute to development of user guides, reference manuals, training materials and code release artifacts as appropriate
  • Actively participates in change management activities
  • Works with Project Manager to ensure compliance to System Development Life Cycle (SDLC)
  • Provides estimates for BSA work efforts on new projects and for on-going forecasting
  • Assist in fulfilling SOX and other compliance requests
  • Has ongoing interaction with senior management
  • Supervisory Responsibilities: Might lead a small team of BSAs or other resources
  • What You Need to Succeed-
    Required Qualifications:
  • Bachelor’s Degree in Computer Science, Information Systems, Business Administration or other related field, or equivalent work experience
  • 5-7 years business systems analysis experience or comparable business experience.
  • Minimum 3 years of analytical experience

  • Work shouldn’t be something you do just to make ends meet. It should provide satisfaction…and an opportunity to make a difference.
    MetLife… where work meets life!

    Do YOU have what it takes to join a Major Force in Financial Services: Investments, Financial Advice and Insurance?
    If so respond TODAY!

    For immediate consideration, please APPLY ONLINE to submit your resume!

    MetLife is proud to be an equal opportunity/affirmative action employer. We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce. It is the policy of MetLife to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information or any other basis protected by law.