Job Purpose:
Provides consumer loans by attracting clients; explaining and selling financial products; verifying loan application information; processing loans; adhering to legal requirements and institution policy.
Duties:
* Attracts consumer loan clients by conducting telemarketing and other sales campaigns; greeting walk-ins; identifying potential client's credit needs.
* Explains consumer loan products by reviewing loan plans, provisions, requirements, and alternatives; answering questions.
* Obtains consumer loan application by scheduling client interviews; interviewing clients; reviewing loan applications; clarifying or obtaining additional information.
* Verifies loan application information by ordering credit, employment, and earnings reports; mailing verification forms; contacting verification sources.
* Identifies loan application and documentation problems by reviewing loan guidelines; calculating risks, such as, debt to income ratios and loan to value ratios; highlighting deficiencies; conferring with consumer loan underwriters; accepting or rejecting loan applications.
* Completes loans by scheduling and conducting loan closings.
* Keeps loan information accessible by organizing and filing documents.
* Maintains client confidence by keeping loan information confidential; adhering to federal and state legal requirements, and institution policies and internal control procedures.
* Cross-sells financial products by examining client's financial situation; identifying and matching potential products and services; explaining and selling benefits.
* Processes loan defaults by conferring with clients; working out payment plans; initiating repossessions and forfeitures.
* Updates job knowledge by participating in educational opportunities; maintaining personal networks.
* Accomplishes bank goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Skills/Qualifications:
Financial Planning and Strategy, Financial Skills, Financial Software, Excel, Word, Documentation Skills, Data Entry Skills, General Math Skills, Analyzing Information, Verbal Communication, Informing Others, Customer Focus, Financial Diagnosis, Financial Statements, Tax Return, Accounting Skills
