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Macy's Inc Careers

Job Title
Macy's Marley Station, Glen Burnie, MD: VP Store Manager

Division
Macy's Org.

Location
Glen Burnie, MD

Status
Full Time
Employee

Job Category
Sales/Retail/Business Development

Apply OnlineMacy's Marley Station, Glen Burnie, MD: VP Store Manager
Overview:

As a VP Store Manager, you will drive sales and selling with focus on My Macy's. All storewide activities related to selling/service, merchandising, sales promotion, store maintenance, expense management, shortage prevention and sales support functions are under your direction. With training, coaching and development, a team of Executives will grow following your leadership.

Key Accountabilities:

Sales
- Drive and exceed sales goals by developing & executing strategies; determine business-driving opportunities

- Lead the push toward selling through coaching, follow-up and recognition

- Ensure Executive team adheres to report processes; support action plans focusing on deficient areas

- Determine business-driving opportunities by leading and participating in store-focused Deep Dives

- Effectively communicate merchandise needs to District Merchant and Planning team in support of My Macy's

- Ensure consistent execution of merchandise presentation, sales and event set-up, sizing, pricing and signing standards

- Strengthen attendance and weekend hours compliance among staff

- Coach Executive team to deliver Associate Star Reward application goals by reinforcing new account benefits

- Provide leadership in delivery of all Company initiatives; clearly communicate objectives and priorities to team

- Establish high-level of shortage awareness and effectiveness; ensure implementation of all policies and procedures

Customer

- Coach Associates and Executives to consistently deliver selling behaviors resulting in high customer engagement

- Coach Sales Managers to actively coach their Associates using the weekly Associate Scorecard metrics and engaging with Associates through formal & informal observations by focusing on selling behaviors

- Review and utilize all scorecards, including Selling Area Scorecard, and Associate observations; provide constructive feedback to Sales Managers and identify areas of opportunity

- Celebrate and recognize selling successes; coach store team to continually improve selling performance

- Ensure executive presence and appropriate coverage throughout the store

- Maintain high customer readiness standards; deliver a clean, neat and easy-to-shop store environment

People

- Recruit a qualified team of selling-focused Executives; build a bench for future advancements and promotions

- Ensure required Associate & Executive training is conducted on a timely basis; ensure assigned mentors engage with new hires

- Build a recognition culture by executing the Macy's recognition program with energizing, engaging storewide rallies

- Actively fill open positions, prioritizing internal Associates in Commission, Specialist and High Level selling areas

- Hold Sales Managers accountable for conducting weekly meetings with Sales Associates

- Conduct ongoing Talent Analysis of Associates and Executives; establish career progression plans for key players and positions in order to match best talent resulting in retention of best people and turnover reduction

- Utilize review process as a tool for Executive talent development, promotion and advancement

- Monitor and address performance issues on a timely basis

- Lead team to support giving back to the local community, helping create stronger, healthier places to live and work

Skills Summary:

- Recruit a qualified team of selling-focused Executives; build a bench for future advancements and promotions

- Ensure required Associate & Executive training is conducted on a timely basis; ensure assigned mentors engage with new hires

- Build a recognition culture by executing the Macy's recognition program with energizing, engaging storewide rallies

- Actively fill open positions, prioritizing internal Associates in Commission, Specialist and High Level selling areas

- Hold Sales Managers accountable for conducting weekly meetings with Sales Associates

- Conduct ongoing Talent Analysis of Associates and Executives; establish career progression plans for key players and positions in order to match best talent resulting in retention of best people and turnover reduction

- Utilize review process as a tool for Executive talent development, promotion and advancement

- Monitor and address performance issues on a timely basis

- Lead team to support giving back to the local community, helping create stronger, healthier places to live and work

Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

Apply Online

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