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Network Engineer/Senior Networ...

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Job Summary

Company
Location
Saint Louis, MO 63146
Industries
Computer/IT Services
Job Type
Full Time
Employee
Years of Experience
5+ to 7 Years
Education Level
Bachelor's Degree
Career Level
Experienced (Non-Manager)

Network Engineer/Senior Network Engineer

About the Job

JOB OVERVIEW

The primary responsibility is to provide full range technical support to SSE Network Services clients.  Technical service and customer interaction and delivery must be at exceptional levels on a day-in, day-out basis. Network Engineer will join SSE's experienced Networking Services Team.  SSE is a leading Network Services provider, serving the greater St. Louis business community for over 30 years.

 

This role provides proactive client network maintenance and PC maintenance along with Tier 2 & 3 response to telephone calls, email, in-person, and automated request for technical support, utilizing standard operating procedures.

 

ESSENTIAL JOB FUNCTIONS/SKILLS

·         Excellent organizational skills and attention to details.

·         Triage, review, and troubleshoot network and PC issues.

·         Deliver solutions based on established practices and procedures.

·         Able to work when required with minimal supervision, but willing to additionally work in and contribute in a collaborative team environment.

·         Strong consulting skills and ability to develop and present solutions.

·         Comfortable working remotely or at a client’s site. 

·         Demonstrated practical knowledge and experience with Server, Desktop, LAN, and WAN technologies.  Should have multiple skill sets in many of the following:

-        Network Operating Systems:  Windows Server, SBS

-        Firewall:  Cisco PIX and ASA, Sonicwall

-        Directory Services:  Active Directory,  LDAP

-        Other Server Technologies; Terminal Services, Remote Desktop Services, Hyper-V

-        Other Operating Systems :  Unix, Linux, Macintosh

-        Core Network Services: DNS, DHCP, RRAS, WINS, Citrix, Terminal Services

-        Desktop Operating Systems:  Windows,  Linux (Optional),  Macintosh

-        Mobile Systems;  Android, iPhone, iPad, Windows

-        Communications:  TCP/ IP, VPN/SSL-VPN, LAN and WAN, HTTP(S), EDI

-        Remote Support Software: VNC, MS Remote Desktop, Remote Assistance

-        Patch Management: Windows Server Update Services (WSUS)

-        Communications:  TCP/ IP, VPN/SSL-VPN, LAN and WAN, HTTP(S)

-        Clustering Technologies: Hyper-V, VMWare, P2V, iSCI, SAN, NAS

 

·         Hands-on experience with core third-party support software highly desired, including:

-        Operating System Imaging Software: Ghost, Acronis

-        Corporate Backup: Veritas/Symantec Backup Exec, Acronis

-        Corporate Anti-Virus Software: Symantec, McAfee, TrendMicro, AVG

-        Corporate Spyware Software:  MalwareBytes, SuperAntispyware, CCleaner

 

 

EDUCATION AND EXPERIENCE

Bachelor’s degree in related field with 5+ years network or systems administration experience.  Professional certification Cisco, Microsoft, or Oracle is a plus.  Additionally team members are expected to participate in Microsoft skill development programs.

 

BENEFITS

This position includes a full benefit package, including generous PTO, health insurance; 401K.

 

 

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