Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs.
DETAILS OF FUNCTION:
Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services.
Makes telephone calls and in-person visits and presentations to existing and prospective customers.
Researches sources for developing prospective customers and for information to determine their potential.
Develops clear and effective written proposals/quotations for current and prospective customers.
•Expedites the resolution of customer problems and complaints.
•Analyzes the market’s potential and determines the value of existing and prospective customers value to the organization.
Creates and manages a customer value plan for existing customers highlighting profile, share and value opportunities.
Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Skills/Qualifications: Reporting Skills, Understanding the Customer, Customer Focus, Self-Development, Attention to Detail, Professionalism, Microsoft Office Skills, Teamwork