Outbound Customer Service Representative - Call Center

CareersUSA, a leader in the staffing industry with 31 years of experience, has another job opportunity for you:

Our client is seeking Outbound Customer Service Representatives - Call Center in Boynton Beach, FL.

Earn $10.00 per hour at these full-time, temp-to-hire positions. **The first week of training will be paid at $8.00 per hour.** Work 40+ hours per week. Upon completion of 520 hours of temporary work and as a permanent employee of the client company, you will receive the following: a generous commission structure; all major holidays paid; Medical, Dental, Vision and 401k plans available; 1 week vacation pay.

Job Description:

• Receive inbound and make outbound calls
• Provide support to customers, handle inquiries, provide resolutions
• Manage accounts
• Perform data entry
• Upsell new services and products to new and existing customers

Requirements:

• Must have at least 1 year of customer service / telemarketing experience
• Must have great phone etiquette and customer service skills
• Excellent written and verbal communication skills
• Strong analytical, problem solving and organizational skills
• Basic computer knowledge a must as well as being comfortable navigating around two computer screens
• Motivated personality with the willingness to want to learn and take initiative
• Seeking professional and friendly candidates
• Must be able to work a 40+ hours work week
• Must be able to pass a drug and background check 

Contact Information:

• CareersUSA - Boca Raton
• Ph: 561-981-8200
• Fx: 561-981-8213
• E-mail: bocaraton@careersusa.com