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Job Title: Program Manager
Job Location: Baltimore, MD
About the position and responsibilities:
•Enhancing/improving consulting, program and project management client execution capabilities
• Studying and understanding macro market and competitive environment and building strategies to leverage the opportunities available
Solution Development and Campaign:
Achieve C-Sat by ensuring that the solution delivered to the customers is aligned to their requirements
Additional revenue generated because of the client specific initiatives
• C-SAT rating improvement by x%
• Escalations from client/onsite member(s) to be '0' or not to exceed 'x nos.
•Client signoff and feedback
•Liaison with the sales team to identify cross sell opportunities for the solutions and consulting
•Participating in proposal win/loss analysis
•Working with the sales team to propose short term solutions
•% of Opportunities Converted
•No. of RFP/pre-sales support engagements handled
Must have a Bachelor’s degree
Must have a stable career background
Interested candidates please send resume in Word format to firstname.lastname@example.org. Please refer job title when responding to this ad.
IGATE is an Equal Opportunity Employer.
Please visit http://www.igate.com to know more about our Company.