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Customer Service Associate
Granex Industries, Inc. is a vertically integrated company located in Solon, OH providing custom fabricated natural stone material solutions for residential, commercial, hospitality, restaurant and specialty projects. Established in 2006, Granex Industries set out to change the granite and stone fabrication industry by creating a company focused on providing the highest quality stone available coupled with an exceptional customer service experience.
Granex Industries is a proud, active member of various, noteworthy associations within the stone, remodeling and building industries including: the Marble Institute of America (MIA), the Home Builders Association (HBA- Cleveland and Akron branches), the National Kitchen and Bath Association, (NKBA), and the Northern Ohio Apartment Association (NOAA).
Granex Industries, Inc.is seeking a motivated, customer-focused individual with exceptional communication skills for the open position of Customer Service Assistant. This position is responsible for providing high-quality, in-house support to customers and staff ensuring a professional, customer focused approach while demonstrating proficient skills in communication and customer interaction.
The ideal candidate is a flexible individual who thrives in a fast-paced environment bringing with them proficient skills and experience in telecommunication systems, customer service and office administration.
A pleasant, enthusiastic, energetic personality is a must. Past experience and/or interest in the areas of interior design, sales and/or granite industry is highly preferred.
Knowledge, Skills and Abilities:
Benefits: Medical, dental, vision, life insurance, 401K plan, vacation, and sick days
Work Schedule: Monday – Friday, 9:00am – 5pm, Saturday 9am to 1pm (every fourth Saturday)
Start Date: Immediately
Career Level: Entry
Experience: 1 to 3 Years in applicable field including, but not limited to, Customer Service, Marketing and/or Sales
Education:Bachelor’s Degree in related field of study preferred High School or equivalent completion required
Job Type: Employee
Status: Full Time