Sales & Customer Service Agent
You will be responsible for providing exceptional customer service and creating a customer centric environment. Answer inbound calls as well as make outbound calls to support sales objectives. This person will also be required to perform administrative tasks as needed.
Must exhibit exceptional customer service at all times
Utilize various technologies to comfortably connect with our customers, understand their needs and present solutions
Extremely comfortable with inbound and outbound calls to customers for both customer service and sales.
Comfortable using the Microsoft Office suite.
Administrative skills for various tasks as assigned.
Delivers exceptional customer service
Responds resourcefully to customer requests and concerns.
Understands and utilizes basic selling skills to properly engage and present solutions to our customers
Adheres to all company policies procedures
Able to multitask on assorted administrative and sales responsibilities.
Answer inquiries, offer recommendations and provide technical support for client, products or services.
Performs other related duties as assigned