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Service Advisor

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Job Summary

Company
DARCARS Automotive
Location
New Carrollton, MD 20784
Job Type
Full Time
Employee
Years of Experience
1+ to 2 Years
Education Level
High School or equivalent
Career Level
Experienced (Non-Manager)

Service Advisor

About the Job

The goal of this position is to assist our customers with all of our service needs. That means building loyalty and trust, and creating an overall positive experience.

 

Responsibilities:

  • Scheduling appointments
  • Generating estimates
  • Conducting post-repair follow-up
  • Resolving customer complaints

 

Requirements:

  • Excellent customer service skills
  • Ability to work with little supervision
  • The drive to succeed in a fast-paced, high-volume environment
  • Experience in the automotive industry strongly preferred.
 

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