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Service Appointment Setter

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Burns Honda

 
 
 

Job Summary

Company
Burns Honda
Location
Philadelphia, PA 19107
Industries
All
Job Type
Full Time
Employee
Education Level
Unspecified
Career Level
Experienced (Non-Manager)
Job Reference Code
job_pilotcd02e076
Contact Information
Burns Honda
Burns Honda

Service Appointment Setter

About the Job

Burns Honda is now hiring a full-time Representative to schedule service appointments for customers. Automotive knowledge is helpful, but is NOT required. Immediate and ongoing training provided. Recent high volume phone experience and excellent computer skills are a MUST!

Our ideal candidate will be extremely organized, excel with written and verbal communication and be committed to delivering exceptional customer service. If you have the skills and experience were looking for, please apply. You will join a family owned and operated dealership in a team environment.


Position Details:

  • Answer inbound calls to schedule service appointments
  • Confidently recommend additional services
  • Outbound customer satisfaction calls
  • Respond to customer email & chats
  • Confirm appointments and reschedule missed appointments
  • Follow up with customers who are overdue for service
  • Contact customers regarding marketing initiatives
  • Log customer information and purify database.

Requirements:

  • Experience handling in/outbound calls
  • Excellent oral and written communication skills
  • Strong organization & ability to multi-task
  • Thrive in fast paced environment
  • Ability to work well independently
  • Strong PC and Internet Skills
  • Submit to and successfully pass pre-employment drug screen and background check.

Hours: Full-time position

Compensation: Hourly pay + bonus + benefits + paid training and more!

How to apply: Please respond with your professional resume. We will review your resume and be in contact should your skills and experience match our current needs and requirements. Thank you for your interest in Burns Honda. We are an equal opportunity employer and drug-free workplace.

 

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