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Ricoh Americas Corporation

Position Information:

Location: Concord, CA 94520
Position Type: Full Time, Employee
Career Level: Experienced (Non-Manager)

Ricoh Americas Corporation, a leading provider of document services technology, integrates copiers, printers and MFP technologies with document management software and systems, providing one of the industry's broadest portfolios of document management services.

Our products and services have resulted in unprecedented success for customers and outstanding opportunity for employees.

We offer the comprehensive benefits package that you would expect from an industry leader, as well as:

  • Health and group benefits
  • 401(k) with company match
  • Tuition reimbursement
  • Employee Assistance/Work Life program
  • Pretax childcare and healthcare accounts
  • Group auto and home insurance
  • Veterinary insurance
  • Wellness education

Services Sales Executive - Technology Business Development

Apply Online


The Services Sales Executive is responsible for selling business information technology services within an assigned Commercial (SMB) account base and geographic area. Develops solutions that exceed customer requirements using the services available within the Ricoh Commercial IT/PS Services portfolio. Consultative approach in assessing clients' financial strength in addition to their functional needs in order to determine the financial impact of the set of solutions that we provide. Manage multiple sales cycles at any given time.


Meeting or exceeding quotas and performance goals on a consistent basis by:

  • Meeting with clients, explaining the value of our services and establishing credibility and rapport

  • Identifying new business development opportunities via both prospecting on your own and networking with Account Executives within the sales team

  • Creating a compelling prospecting approach designed to get you in front of the maximum number of potential clients to create pipeline opportunity growth

  • Conducting business analysis of each client company in order to determine their current financial state and the improvements that our IT/PS Services solutions can provide

  • Presenting findings to client, then presenting various appropriate solutions and collaborating with client to determine which solutions to use

  • Working with Solutions Workflow Consultants to develop a scope of work

  • Coordinating with project management as necessary

  • Maintain records of all account activity within sales database (RForce / RQuote)

  • Providing Account Executives with education on IT/PS Services product portfolio as needed

  • Maintaining up to date knowledge of our entire IT/PS Services product line

  • Performs other duties as assigned

QUALIFICATIONS (Education, Experience and Certifications)

  • Bachelor's degree required, MBA preferred

  • 3 - 5 years experience in selling IT Services solutions in a Business to Business environment

  • 5+ years solution-selling experience

  • Background in/or familiarity with business services and office technology solutions

  • Ability to work equally effectively as part of a team selling process and in an independent business development role

  • Proficiency in Microsoft Office Suite, Lotus Notes and Sales Database Management applications

  • Valid driver's license, good driving record and reliable, and insured vehicle

  • Technical experience with Software, Networking, Apps, Digital-Social Media, etc

  • A proven track record of consistently meeting and/or over-performing quota

  • A proven ability to develop a new territory from scratch

  • At least 2 years experience in one of these sales disciplines - outsourcing, network infrastructure solutions, enterprise software solutions

Ricoh is an EEO/Affirmative Action Employer -- M/F/Disability/Veteran

Apply Online

Equal Opportunity Employer, M/F/D/V.