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Job Summary

First American
Santa Ana, CA 92701
Job Type
Full Time
Education Level
High School or equivalent
Career Level
Manager (Manager/Supervisor of Staff)
Job Reference Code
Contact Information
First American
Santa Ana, CA 92701

Sr. BSA- Data

About the Job

First American Financial Corporation (NYSE: FAF) is a leading provider of title insurance and settlement services to the real estate and mortgage industries, that traces its heritage back to 1889. First American and its affiliated companies also provide title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust and investment advisory services. With revenues of $3.8 billion in 2011, the company offers its products and services directly and through its agents and partners in all 50 states and abroad. More information about the company can be found at www.firstam.com

Leading front end
teams to align existing systems and processes to updated/new systems. Drive
process improvement through seeking out and identifying opportunities, business
process definition and system alignment.  Translate business requirements
into system definitions and solutions.  Strategic partner, acting as
liaison between the user community and the technical applications development
staff (may include offshore staff).  Resolve system problems to ensure
customer processes run smoothly.  Document business processes, training
procedures, standard operating procedures, project status, etc. Requires
project management skills to implement system alignment with business
Essential Functions:
Technical and implementation
focus is on providing standard and customized applications to resolve
business issues. Identifies business system
requirements and related business/application solutions over a complete
business process. Develops new customizations
with design, documentation, testing and training. Conducts business process
evaluations to gain technical knowledge of business requirements. Works under general direction. o   Mentors and advises less experienced Business
Analysts, monitoring project status. 

  • Uses expertise of other Business Analysts and
    leverages a wide range of additional resources to explore/implement complex
  • Sets objectives for project goals and monitors
    project to achieve those goals. 
  • Influences department processes and
  • Negotiates, persuades and gains consensus from
    cross functional team.
  • Errors may cause delay of system development 


  • Strong written and verbal
    communication skills in order to define business and technical parameters
    and lead team to meet business requirements.
  • Identifies problems, researches
    alternatives, prepares presentations, drives solutions, tests to confirm,
    gains consensus, and implements solutions for multiple applications within
    multiple functions.
  • Excellent organizational and
    project management skills.
  • Considers the business
    implications of the application of technology to the current business
  • Solid working knowledge of
    standard features and functions of multiple applications/modules to field,
    analyze and resolve customer issues/problems.
  • Strong understanding of Title
    and Escrow process (policy and rate understanding a plus) 
  • Must have completed a Bachelors’ degree or
    higher and/or equivalent work experience 


First American offers an empowered work environment that encourages creativity, initiative and professional growth. Our salaries are competitive and we offer an extensive benefits package, including: Health, Dental, Vision Care, 401(k) Retirement Savings Plan that includes a discretionary company match tied to profitability, Voluntary Long-term and Short-term Disability Insurance, Basic and Voluntary Life and Accidental Death Insurance, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Discounted Employee Stock Purchase Program, Tuition Assistance Program, Voluntary Group Legal, Auto, Long-Term Care Insurance, Settlement Services Reimbursement Program, and Company Credit Union.

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