Get new similar jobs by email for
Sr. Resident Engineer - HMI
Responsible for providing the point contact at the customer location where assigned and provides escalation focus for problems and issues from the customer to the Company. May instruct and provide technical guidance to engineers and other technical staff through the design and development or other processes. Acts as the Tier I level support engineer for Client.
Works with Account Managers, Systems Engineers, Customer Engineers and Sales Managers to act as the customer's advocate when issues and problems need to be escalated.
Defines, organizes and chairs meetings between the company and the customer's engineers.
Attends and may chair the customer's on site meetings when customer issues arise.
Manages the customer's specific release processes throughout the entire development cycle of each specific product.
Works with clients quality engineers, and Technicians to diagnose and reduce warranty costs for assigned parts.
Works with the customer to write and release specifications.
Provides on-site engineering support and technical leadership for the assigned customer and assigned products, collaborating in all program phases from initial concept to program end.
In partnership with customer engineers and management, takes responsibility for the definition of customer and system by seeking clarification and approval from customer; maintains compliance with the customer's specifications; provides support for determination of local regulatory requirements.
Promotes efforts to acquire additional business from the customer.
Supports the Development Process Innovation Management (DPIM) process for new business as needed.
Fulfills co-located engineering responsibilities as designated in customer guidelines and ensures that the company complies with all customer requirements and expectations for co-location.
Communicates customer program timing requirements and completion of program milestones to management. Ensures that all program steps comply with established customer program processes.
Works with the customer to provide equipment and timing needed by client, e.g. provision of a car of a suitable standard for a suitable duration for audio tuning.
Supports dealer scrambles when necessary.
Ensures the proper flow of engineering and customer information within and between the customer and client.
Maintains appropriate documentation to meet the specifications of the customer and client.
Provides an interface to the plant during the start of production and leads troubleshooting efforts at the plant.
Identifies and troubleshoots other quality and manufacturing issues.
Ensures clear, concise and timely communication.
Functions as a capable team player able to adapt to various project requirements.
Interprets and complies with Company policies, procedures, and regulations.
Prepares reports, charts, graphs, and other statistical information.
Will initiate, recommend, or provide solutions through designated channels.
Performs other projects and related duties as assigned.
- HMI experience with tools like elektrobit, Qt, Altia, Adobe Flash, Photoshop, Graphics or related tools
- Ability to interpret customer specifications into requirements for design
- Programming and scripting experience in C++, VB a plus
- HMI Design experience
- Automotive infotainment / Tier1 / OEM experience preferred