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Systems Analysis Specialist (B...

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Job Summary

Dresher, PA
Job Type
Full Time
Career Level
Experienced (Non-Manager)
Job Reference Code
IT 0002F

Systems Analysis Specialist (Business Analyst)-IT 0002F

About the Job



This position supports the installation and on-going maintenance of Group Insurance customers who select our Recordkeeping Services.  The Analyst works closely with our customers, our Operational business partners and our development team to define and implement effective solutions to support the administration needs of our customers.  Specific duties include drafting business requirements for several file exchanges that are tailored for each customer, which may include eligibility data, payroll deduction files for Optional coverages, remittance files and payment reconciliation, and data feeds for downstream interfaces.  The analyst is also responsible for creating and executing detailed and thorough testing plans, ensuring both our custom programs and the internal set-up within our administration system produce accurate results. In addition, the Analyst provides on-going production support for existing customers as well as updating existing processes for changes in plan design or the addition of new groups of employees.


The qualified candidate will have the following skills: 

  • Strong analytical and problem solving skills, with attention to detail 
  • QA/UAT testing experience preferred
  • Proficiency in the use of PC based desktop applications (Excel, etc)
  • Strong interpersonal skills and ability to build and cultivate strong partnerships
  • Strong oral and written communication skills
  • Ability to understand and implement complete project life cycle methodology
  • Proven flexibility and adaptability in effectively driving results in an environment of changing priorities
  • Strong work management skills, with focus on meeting customer deliverable dates
  • Proven ability to work independently on multiple tasks with commitment and willingness to see issues through to resolution
  • Prior experience with administration of group insurance benefits or eligibility processing is preferred

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, disability status, protected veteran status, or any other characteristic protected by law.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at staffingagencies@prudential.com for more information about doing business with Prudential.


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