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Transportation Freight Broker
USA Truck, Inc. is a leading, publicly-traded (NASDAQ: USAK) logistics provider offering innovative solutions to a diverse customer base within the United States, Canada, and Mexico. USA Truck, Inc. has 2 operating segments: Asset Truckload with a fleet of 2400+ trucks and SCS (Strategic Capacity Solutions) which includes freight brokerage and intermodal services.
The Buffalo SCS office is experiencing significant growth and is looking to add Account Managers to help grow our brokerage division.
As a SCS Account Manager you will focus on managing an individual portfolio of accounts, helping transition new accounts and growing existing accounts.
As an Account Manager at USA Truck you will focus on managing an individual portfolio of accounts, helping transition new accounts and growing existing accounts while working in a team environment.
Required Skill Set:
-Demonstrated ability and experience specific to successful customer solicitation in a Transportation environment
-Time management and customer prospecting skills
-Strong internal and external communication skills including verbal, written, presentation and active listening
-Qualifying new customer leads and prospects (cold calling) and development of new business to increase gross revenue production
-Growing load volume and improving profit margins with existing customers through direct phone solicitations
-Experience using Microsoft Office programs such as Word, Excel & Outlook
-Ability to communicate with customers proactively regarding capacity constraints, excess capacity, service metrics/score cards, or any other component of Customer Experience Management
-Assisting with pricing development, communication and overall rate coordination
-Perform any other related duties as required or assigned
-Self Motivation and Competitive Drive
-Positive, Can-Do, Team Oriented Attitude
-Ability to Make and Follow Through with Commitments
-Enjoys and Thrives in Fast Paced, Fluid Work Environment
-Highly Effective Phone and Communication Skills
-Strong Interpersonal and Problem Solving Skills
-High Degree of Professional Integrity and Demonstrate Intellectual Honesty
-12 months (1 year) of Transportation experience specific to Van, Temperature Controlled, or Flatbed equipment required