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Service Technician

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Service Technician

 Buckeye CableSystem has an immediate opening for a full time Service TechnicianThe Service Technician tests and repairs cable and satellite television signals and associated equipment at subscribers’ premises.  The Service Technician’s primary responsibility is to run service calls from in-house to first amplifier in the run including forward, return, ingress, modem, leakage, Telephony, DCT, and HD.  The Service Technician is responsible to demonstrate a positive demeanor to the public and subscribers, conveying the Company and its services in a positive light.  Performing correct hook-up of in-house cable, customer equipment and other special assignments as needed.

 

Minimum Qualifications

  • High School diploma/equivalent – required
  • Associate degree in Electronics – preferred
  • NCTI, A+, MCSE training/certificate – preferred
  • 1 year prior practical experience in CATV system maintenance – required
  • 1 year prior electronics experience – required
  • 1 year computer networking experience – required
  • Demonstrate through testing via written and or oral testing the ability to trouble shoot system problems from the Node to the Home

 

Core Competencies

  • Agile – Embraces change; adaptable and flexible; sense of urgency;
  • Innovative – Uses critical thinking; Creativity; Continuous learning; Challenges the status quo.
  • Customer Focused – External/Internal; Creates the exceptional customer experience; demonstrates a sales and service mentality;
  • Collaborative – Teamwork, Proactive knowledge sharing, Constructive Conflict;
  • Accountable – See it, Own it, Solve it, Do it; Hold each other accountable.

 

We offer a top notch compensation and benefits program which include:

  • Competitive pay
  • Comprehensive medical, dental, vision and prescription drug
  • Paid Absence time
  • Paid Vacation
  • Tuition Assistance
  • Free Cable (in our service area)
  • Significantly reduced employee rate residential telephone and internet access

 

Qualified applicants may apply online at www.buckeyecablesystem.com/careers

 

“Life is Better with Buckeye!”

 

Buckeye is an Equal Opportunity Employer

 

Visit us on Facebook/Buckeye CableSystem Careers

Buckeye is an Equal Opportunity Employer

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