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Buckeye CableSystem Career Opp...

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Buckeye CableSystem Career Opportunities

Career Opportunities

 

Senior Trainer

Buckeye CableSystem has an immediate opening for a full time Senior Trainer. The Senior Trainer is responsible for the continuous improvement of employee skills and knowledge ensuring all employees are well prepared and qualified to perform their job. The Senior Trainer accomplishes this through needs analysis, design, development, and delivery of training programs for the Buckeye Companies. The goal is to increase individual and business capacity through a focus on blended learning approaches.

Minimum Requirements

High School Diploma/GED – required

Bachelor’s Degree in Training, Human Resources, Communications, Organizational Development or related field; or, equivalent combination of education and practical work experience – required

4 - 6 years’ experience designing and facilitating training programs – required

2 - 4 years’ experience designing, delivering and measuring e-learning and blended learning training programs

Proficiency in Word, Excel, Publisher, Power Point and other presentation software programs – required

Proficiency in authoring tools, such as, Articulate, Captivate, Dreamweaver, Flash, Lectora, etc.

Working knowledge of AICC and SCORM standards

Possess a clear understanding of adult learning models and business concepts – required

Experience in consulting with management to determine training needs – required

Experience in maintaining training manuals, packets, modules, reference materials and job aids – required

 

Manager, Product Development/Marketing

Buckeye CableSystem has an immediate opening for a Manager, Product Development/Marketing. This position is responsible for directly managing the product roadmap for Buckeye CableSystem. This position will have a crucial role in growing core business by identifying and implementing new devices, services, and features to enhance the current offerings of Buckeye CableSystem. The Manager, Product Development/Marketing, will also be accountable for developing project budgets and strategic plans to expand sales and profitability.

Minimum Requirements

Bachelor’s degree in Marketing, Business, or Equivalent – required (MBA is a plus)

5+ years of product development experience – required

Experience in driving a “go to market” strategy and playbook – required

Experience with traditional MSO products offerings (video, voice, internet, smart home) – required

 

BCSN Ad Sales Specialist

Buckeye CableSystem is looking for a full-time BCSN Ad Sales Specialist. The BCSN Ad Sales Specialist is responsible to generate BCSN promotional packaging, programming sponsorships and facilitate matching the clients with these revenue opportunities and facilitating the details of the implementation. The BCSN Sales Representative will work with the account representative to sell the following packages: Student of the Year, Teacher of the Year, Rant and Rage and all segments therein, Sports Rap and all segments therein, Ice Check, Prep Sports Zone, Inside the Red Zone, The Light Side, Slam!, Mud Hens, College Sporting Events, High School Sporting Events, Tom Cole’s Back to School, On the Road, Scoreboard Show, Annual Packages: Gold I, Gold II, Gold III, Bronze, 11. High School Sports and segments, MVP of the Game, Coaches Corner, Half Time, and Time out, and miscellaneous events such as but not limited to Dog Show, Motocross, Cheerleading, Broomball, Auto Racing, and Boat Racing.

Minimum Requirements

High School Diploma/equivalent – required

College Bachelor Degree in Marketing, Sales, or other relevant field – preferred

1 year marketing experience – required

Desktop publishing experience – required

Personal computer skills – required

 

Production Support Staff

Buckeye CableSystem is looking for Production Support Staff. The Production Support Staff is responsible for graphics, audio, and video of the BCSN productions or any other duties needed throughout productions. Primary job function requires the employee to work independently using creativity and/or originality to contribute to production as needed. 

Minimum Requirements

High School Diploma or equivalent – required

Associate degree in communications or equivalent related work experience – preferred

1 year prior related work experience – preferred

1 year experience with sports production – preferred

 

Sales Specialist

Buckeye CableSystem has an immediate opening for a full time Sales Specialist. The Sales Specialist (SS) is responsible for directly servicing the needs of the Buckeye residential customer on a First Call Resolution (FCR) by phone or Chat whenever possible or providing a warm transfer to the correct area of the company. The Sales Specialist is responsible for being an expert on our company’s products and services and matching our customers’ needs to our products by explaining the benefits and features of all Buckeye offerings. The Sales Specialist is responsible to answer simple billing and general information questions for the customer as well as basic trouble shooting for all products and services.  The Sales Specialist will also be responsible for using retention and save tactics in order to maintain and increase our customer base. The Sales Specialist will meet the minimum sales standards defined for their position within the Buckeye Companies.

Minimum Requirements

High School diploma or equivalent – required

6 months or more of previous experience in sales – required

Keyboarding skills – required

 

Technical Support Specialists

Buckeye CableSystem has immediate openings for part time Technical Support Specialists. The Technical Support Specialist (TSS) is a troubleshooting agent responsible for first call resolution for Buckeye’s voice, video, and data products. The TSS serves as an agent in all three of the technical product queues of the division and is expected to be an expert in their field. The TSS will work with the customer to resolve all supported technical problems and will answer all supported technical questions resulting in a First Call Resolution at least 95% of the time. The TSS will promote a positive and upbeat attitude to all Buckeye customers, as well as all employees of Buckeye CableSystem. The TSS is also required to introduce additional core products to our customers. Starting pay for this position is $14.55 per hour.

Minimum Requirements

Minimum of one year previous experience in a Help Desk environment – required

Knowledge of cable modem/hybrid fiber-coax network architecture – preferred

Knowledge of telephone system terms and equipment – preferred

Knowledge of POP/SMTP, DNS, DHCP, FTP and other common network protocols – preferred

Previous experience with electronic video equipment – preferred

Ability to perform the essential job duties of the CRR – required

 

We offer a top-notch compensation and benefits program

 

Qualified applicants may apply online at https://career4.successfactors.com/career?company=cablesystem.

 

“Life is Better with Buckeye!”

Buckeye is an Equal Opportunity Employer

Buckeye is an Equal Opportunity Employer

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