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Wheelchair Service Technician
SUMMARY OF RESPONSIBILITY:
The Service Technician services, repairs and delivers durable medical equipment according to manufacturer’s specifications. This position will access current information from manufacturers to properly repair and maintain durable medical equipment according to manufacturer’s specifications. The Service Technician completes required paperwork properly.
§ Assembles equipment following the company’s standards of quality and productivity. Accepts direction from the Assistive Technology Professional regarding specific assembly and modification instructions.
§ Delivers and picks up equipment, assures that all documentation is complete and accurate with proper signatures obtained. Relays any customer comments or concerns about products or services to appropriate manager or staff personnel.
§ Receives purchased items in order processing system. Notifies office staff when all components have been received to complete order.
§ Trains/educates customers and caregivers in the proper use, care, and safety of equipment purchased or rented. Performs minor fitting and adjustments of equipment.
§ Tests, diagnoses, and services both client owned and rental equipment in the shop and in the field. Cleans and maintains rental/stock equipment in working order.
QUALIFICATIONS AND COMPETENCIES:
§ High School diploma/GED required.
§ Two years of experience in mechanical assembly and/ or repair of mechanical or electronic devices required; previous mechanical assembly and/or repair of electronic devices found in powered wheelchairs preferred.
§ Must possess valid State Driver’s License, and acceptable driving record.
§ Knowledge of basic computer related skills such as using the internet, and e-mail software.
§ Previous experience using hand and power tools in working with raw materials required.