z/OS Specialist Job Description

I. Position Summary
(purpose of the job):

Proginet’s z/OS Specialist is
responsible for supporting all Proginet projects involving the z/OS
platform.  The z/OS Specialist will
assist Proginet’s sales team, partners and distributors win business with new
and existing Proginet customers. This responsibility includes technical
pre-sales support such as proposals, presentations, product demonstrations and
proof of concept project planning and execution.  S/he will also be responsible for creating
satisfied clients through the installation and configuration of Proginet
products, resolution of technical environment and product issues, overall
solution planning and implementation, and conducting Proginet product training.  Proginet’s z/OS Specialist will also be asked
to assist the development team in enhancing, testing, and maintaining
Proginet’s products with respect to z/OS or other platforms. 

II. Responsibilities:

The following z/OS Specialist
responsibilities are summarized by z/OS Specialist job functions

Pre-Sales

·        
Work hand in hand
with Account Executives in all phases of the sales cycle both remotely and by traveling
to customers locations for technical and business meetings                   

·        
Obtain and
clearly document detailed business and technical requirements from prospects

·        
Support prospects
during the installation of Proginet products at prospect sites

·        
Consult on the
configuration and architecture of Proginet products to satisfy specific
customer requirements.

·        
Specifically
identify and document needed product enhancements or any technical issues.  The z/OS Specialist should assure resolution
and/or closure during the evaluation of Proginet products by prospects.

·        
Produce
"white papers" to support marketing efforts.

Consulting

·        
Provide
post-sales support in the area of customized software, deployment assistance, product
upgrades, problem resolution, performance optimization, configuration
management, and other professional services.

Technical
Support

·        
Documenting a customer’s
technical environment, business needs and the approach taken to address needs
of newly signed customers in order to provide a clear understanding to Tech
Support of the customer’s environment making for a smooth transition of the
customer into the support group.

·        
Coordinating a
conference call with support and newly signed customers for purposes of a
smooth transition for the customer from getting technical assistance from the z/OS
Specialist to now getting support from Proginet’s Technical Support.

·        
Assisting
Technical Support and customers with resolving product issues and coordinating
with Proginet Developers as required.

Development/QA

·        
Development and
testing of new releases of Proginet’s suite of products

·        
Testing product
updates released to resolve prospect issues

·        
Assist in
creating product documentation, installation, configuration, and user guides

III. Required Skills:

·        
Strong
presentation and communication skills.

·        
Excellent analytical
skills.

·        
Hands-on skills
in installing and configuring infrastructure and/or application software in a wide
range of complex small, medium, and enterprise environments.

·        
In-depth
knowledge of z/OS operating system, including Rexx, ISPF, LPARs, JCL, etc. as
well as familiarity with: Microsoft Windows, Linux/Unix, and OS400.

·        
Hands on
experience with two or more of the following application servers: Apache
Tomcat, Websphere, JBOSS, and Weblogic.

·        
Hands on
experience with two or more of the following database systems: MySQL, SQL
Server, Oracle and DB2.

·        
Demonstrated
knowledge and understanding of TCP/IP, SNA, MQ, SSL and underlying protocol
concepts.

·        
Hands on
experience with FTP configuration and troubleshooting.  Experience with SFTP, SSH, FTP/s, AS/2 is
highly desirable.  Other managed file transfer
product experience (Connect:Direct,  SSH,
Tumbleweed, GlobalScape, Acellion, etc.) is also desirable.

·        
Hands on
experience with Active Directory and another LDAP such as Sun Directory
Server, IBM or Novell is highly desirable.

·        
Hands on
experience with firewall configuration and troubleshooting is highly
desirable.

·        
Demonstrated
knowledge and understanding of encryption standards (DES, 3DES, PGP, etc.) and
underlying concepts is highly desirable.

IV. Personal Characteristics:

·        
Professionalism

·        
Motivated

·        
High Energy Level

·        
Aggressive

·        
Team Oriented

·        
Results/Goal
Oriented

·        
Articulate

V. Background/Experience:

·        
Bachelors Degree
in computer science or IT related discipline

·        
Extensive application design and architecture
experience, ideally with cross-platform solution.

·        
5+ years of  relevant experience  in either professional services, pre-sales,
and/or technical consulting

VI. Work Location & Travel:

The primary work location for
this position is Garden City, LI.  z/OS
Specialists can expect to be working at customer and prospect locations
requiring overnight travel and accommodations of approximately 25% on average.